I dealt with 3 different team members who were all very informative, however, miscommunication between the trio caused some extended & frustrating delays. I was initially approved by a lender and given a specific interest rate, only to receive a higher interest rate with a completely different lender. This was after I had viewed a vehicle and left a deposit. I recieved no forewarning and no real explanation. Whilst I'm grateful for the assistance, this is not something you want to be experiencing when paying such a high amount of money for their service.